Financial Results

The organisation’s statement of surplus or deficit and other comprehensive income for the year ended 30 June 2019 shows a surplus of $6,208,387 (2018: $2,598,991).

Total revenue for the current financial year is $143,077,154 (2018: $127,758,582). The main increase in revenue this year is due to the continued growth of Health Solutions whose sales reached $114 million (a 17% increase on the previous year).

The statement of financial position at 30 June 2019 shows the organisation remains financially strong with total members’ equity of $29,882,602 (2018: $23,693,698).

The charts below provide a snapshot of Independence Australia’s non-Health Solutions related activities over the last 12 months. There are still challenges in the provision of quality services in a changing environment with the continued growth of customer choice arising from the rollout of the NDIS being at the forefront of our activities. We continually strive to provide effective and efficient services, whilst remaining responsive to community needs with our limited resources.

Allocation of Funding

Government grants were received to support customers both in their own home, in residential settings and in the community. The vast majority was attendant care (including respite services) provided in people’s own homes and in our residential settings. Our other services, whilst lower in gross terms, still represent a significant contribution to the community. These grants continue to reduce significantly as customers transition to NDIS funding.

Income Streams

The analysis of income generated by Independence Australia (excluding Health Solutions) showed that Government grants accounted for for just over 10% of the income, reflecting the impact that the transition to the NDIS is having on the sector. Fee for service including services to the NDIS and insurers such as TAC and WorkSafe continues to grow, whilst the remainder is from our fundraising activities.

Income Streams – Fundraising

We are very pleased with the percentage of donations to our Regular Giving Program, as this is the most cost-effective giving option for the future. Telephone fundraising continued to be the backbone for all of our fundraising by recruiting our new donors and setting up support through our other fundraising strategies. A very high percentage of donors for all other categories can be traced back to their beginnings through telephone fundraising.